Frequently Asked Questions Will my personal payment details be safe?

Will my personal payment details be safe?

Account Updated: 23-03-2024

We do not hold any of your personal payment information, any data that is stored is not accessible by anyone other than yourself via your account. Our servers are protected by high-level and industry-standard firewalls and monitored 24/7 for additional security.

We also have to comply with the PCI DSS - Official PCI Security Standards they are the security standard for organizations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, Discover, and JCB.

In the rare case that we have to refund your order manually through bank transfers, we would need to ask for some specific account details (Account Name, Account Number & Sort Code) and we will always delete/ destroy these details once the refund transaction is complete to give you peace of mind that your details are not floating about in the ether somewhere.