Frequently Asked Questions How should a submission be packed?

How should a submission be packed?

We currently offer two methods for submitting your bulk cards:

  1. In-Person Drop-Off: Visit our Gaming Centre in Newton Aycliffe to hand over your submission directly. This is the safest option to ensure your cards reach us without any risk of loss or damage.
  2. Postal Service or Courier: If visiting us in person isn’t feasible, you can send your submission via a courier or postal service of your choice. We strongly recommend using a fast, tracked shipping method with insurance to safeguard your package during transit. While we take every care once your submission is in our possession, we cannot accept responsibility for parcels that are lost, delayed, or damaged during shipping.

To protect your cards, please ensure your parcel is securely packed using bubble wrap or other protective materials. Taking these precautions helps prevent damage and ensures your submission arrives with us in the best possible condition.