How long do I have to respond to the offer provided?

If we do not hear back from you within 30 days of sending your submission offer, we will extend this period for an additional 30 days. However, starting from the 31st day of no contact, your submission will enter Stage 2, and additional charges will apply to your sorting fee. From Day 31 to Day 60, a 15% daily storage fee will be added to your outstanding balance. This charge is necessary as holding onto your submission prevents us from accepting other submissions.

If no response is received within 60 days of the initial offer, we reserve the right to process your submission, and it will then become the property of Total Cards.

To avoid these fees, we recommend ensuring that the contact details you’ve provided are accurate.